Cancellation and Refund Policy
Last updated: Nov 11, 2022
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on cancellation and refunds. The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Cancellation and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Mrugesh Mohapatra Co.
Products refer to the items offered for sale on the Service, for example: "a paid consulting session".
Orders mean a request by You to purchase Products from Us.
Service refers to the Website.
Website refers to Mrugesh Mohapatra, Co, accessible from https://mrugesh.dev
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Any Products You purchase can only be cancelled and refunded in accordance with these Terms and Conditions.
CancellationA Product already availed or utilized by You can not be cancelled or refunded.
For example: Once you have attended/completed a paid consulting session or similar service, you can not request a refund.
You have 14 days from the date if purchase to request a refund,if you have NOT already availed or utilized the product.If you do not request a refund within the 14 day refund period, you forfeit this option and will not be eligible for a refund.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: ved.hsegurm@troppus
We will send You an acknowledgement of our decision within 7 days of receipt of your cancellation request.
The Company reserves the right to collect a reasonable penalty of upto the full Order amount, for reasons, including but not limited to:
Transaction fees collected by payment providers.
Currency conversion fees, as applicable.
Taxes and other charges, paid by the Company.
The Company's decision on refunds shall be final and binding.
We process your refund in no less than 7 days from the date of acknowledgement of your cancellation request. The refund will be credited to the original payment method used to purchase the Product. Please note it may take longer due to delays in processing by your bank or card issuer, after we initiate the refund. Please get in touch with your bank or card issuer for more information in such cases.
If you have any questions about our Cancellation and Refunds Policy, You can contact us by email: ved.hsegurm@troppus